The most important question in business used to be “What price will make customers buy?” But pricing decisions are quickly becoming a dynamic function of big data analytics that takes place way up in the cloud. Today, the big question in business is “What headline will make people click?” When I[…] Read On
Summers have always been special to me. After all, I grew up by the beach. We may have lived in a tiny apartment in a rent-controlled high-rise across the train tracks from a violent slum, but just a half mile away stood Brighton Beach and the great blue paradise of the[…] Read On
I’m reading this dopy article about phone etiquette in meetings and the only thing I can think of is that I can’t believe a business school like USC does research on this nonsense … and that the WSJ writes about it. Don’t these people have better things to do? After[…] Read On
There’s a startling lack of nuance in today’s culture. Folks pick a side — left or right — and use data, studies, articles, posts and opinions, whether they’re legitimate or not, to support their views. Why do they do it? I have no idea. Maybe it’s always been that way[…] Read On
I just came across what’s got to be the hundredth article this year alone on why you should be likable. The author, yet another leadership coach (don’t even get me started), cited politics as the basis for her position, leading with this quote by former Obama Chief of Staff Rahm Emmanuel, “Do you[…] Read On
There’s nothing more annoying than a contrarian who revels in taking the opposing view just to get a rise out of people and feel important. But that’s very different from questioning the status quo and acting against it when you’ve got good reason to do so. Cultural norms and societal[…] Read On
Had lunch with a very impressive business associate yesterday. She’s a flaming liberal. I’m not. She loves Hillary. I don’t. She’s also smart, kind and funny. She has a strong work ethic and a good head on her shoulders. She has leadership potential. That’s all far more important to me[…] Read On