It wasn’t that long ago that you rarely heard words like “entrepreneurship” and “leadership” in business conversation. People just started businesses and ran companies. That’s what they did, so that’s what they identified with. Their jobs. Their work. Their companies. Not labels. To my knowledge, that hasn’t changed. But somehow,[…] Read On
I’ve got a story for you. Let me know if you’ve heard it before. There once was a time when employees had a guaranteed job for life. Then markets became competitive and corporations started downsizing and outsourcing. Realizing they were expendable, employees lost their trust in companies. The love was[…] Read On
If you did any shopping this holiday season you may have noticed a change in the way retailers are marketing: They’re selling the shopping experience as much as they’re selling products. Experiential marketing is all the rage. According to research, millennials value experiences over owning things. So brand marketers are[…] Read On
After a particularly contentious executive staff meeting where the CEO sort of laid into me, my counterpart in sales decided it would be a good idea for us to grab some lunch. That was cool of him. I needed to get some stuff off my chest. “I know you’ve only[…] Read On
The management consultant our chief executive had hired to restructure the company and deal with troublemakers like me walked into my office, shut the door behind him, and coldly said, “You may want to sit down.” That’s how the meeting began and my first job as an executive at a[…] Read On
Guess I’m going to need surgery to repair a torn ligament in my hand. Whatever. That’s 2018. Last time I checked, it’s still 2017. It’s holiday season, and that means it’s party time. And yes, I do practice what I preach, especially when it comes to getting out and having[…] Read On
The only real advance in organizational development over the past 50 years is the reengineering of executive titles. We now have chief officers for every function and non-function, from marketing and information to experience and ethics. The purpose of all those c-level titles? One word. Ego. That’s right; no company[…] Read On