In the business world, trust is fragile thing. One screw-up can destroy a customer relationship that took years to build. And the fall guy is usually the sales guy. But here’s the thing. When sales screws up, it’s usually because they’ve been incentivized, motivated and budgeted to do the wrong[…] Read On
Sitting in a window seat soon after takeoff, I watched as we passed over the Coney Island shorefront where I grew up. And while that image will always be emblazoned in my mind, I knew in my heart that I could never go home again. Not really. It wasn’t the[…] Read On
I bet you didn’t know that the average American consumes 34 gigabytes or the equivalent of 100,000 words over 11 hours a day from all media sources. I would assume there are similar numbers for other countries. What does that mean to you? It means you probably spend way too[…] Read On
This column originally ran August 4, 2016 on FOXBusiness.com; thought it would be interesting to see how my prognostication was turning out. Back in 2011, Tesla and SpaceX CEO Elon Musk confessed that he “never really wanted to run companies,” but concluded that he “was better than the CEOs” he hired.[…] Read On
Walking across the border from Hong Kong to Shenzhen, China, in 1991, I found a city transitioning from market town to bustling metropolis. Most of the people were poor, and the technology companies I visited consisted of engineers in warehouses with old metal desks and outdated computers. But you could[…] Read On
I just read an article by a leadership guru on how to tell if you’re a leader and don’t know it. Apparently if you have a pulse you’re a leader. My dog met two of the 10 conditions described in this stunning example of ludicrous clickbait. This self-proclaimed expert has[…] Read On
Returning home from an international business trip I struck up a conversation with the guy seated next to me. Turns out we were both tech industry execs with a lot in common, except he was older, more experienced and apparently wiser. Toward the end of the flight we somehow got[…] Read On