Building the Perfect Meritocracy

The real reason the great experiment called America turned out as well as it did can be summed up in a single word: competition. Competition for customers, competition for talent, competition for jobs, competition for political office. When we compete on our merits, it brings out the best in us. The[…] Read On

How Do You Rate a CEO?

I bet if you ask 10 people how to rate a CEO, you’ll probably get 10 different answers. There really is just one way, though. You rate them the same way you rate athletes, entertainers, doctors, attorneys or anyone else, for that matter. Including yourself. One word: Performance. In the[…] Read On

The Retail Brand Dilemma

Sooner or later every retailer faces a dilemma: How to adapt to changing consumer behavior without alienating brand loyalists? Lately, that dilemma has become a Catch-22. Bet you didn’t know that Black Friday deals at Best Buy, Macy’s, Target and Walmart are mostly the same from year to year. Turns out[…] Read On